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National Debt Relief Review

National Debt Relief can help you settle your obligations for less than what you are owed.
By Holly Johnson
Updated January 13, 2023
Read by Margaret James
Facts checked by Katrina Munichiello

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National Debt Relief logo
Investopedia's Rating 4.6
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Our Take

National Debt Relief is a highly rated debt relief company that offers a free consultation with debt counsellors who can aid. The company was founded in 2009 and the firm assists consumers in settling their debts for less than they owe. Our independent evaluation of debt relief companies, National Debt Relief earned the top spot in the category of "best in all."

Pros & Cons
Key Takeaways
Company Overview

Pros

No upfront fees for settlement

A free consultation will assist you in comparing your choices

Client portal allows you to monitor your progress live

Cons

Charges can reach up to 25% of the amount you settle credit

There is no mobile app that works with the program

National Debt Relief logo
overall rating 4.6
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Table of Contents

Pros Explained
Pros and Cons Explained
Types of Debt Addressed
Client Onboarding
Customer Service
Company Reputation
Average Relief Amount
Average Time to Relief
Cost
The Competitor
Final Verdict
Methodology

National Debt Relief is a company that offers relief through the process of debt settlement. The goal of this process is to assist consumers in getting rid of the burden of debt. With the process of debt settlement, it's possible to set aside an amount of money in a savings account every month until you're able to "settle" to settle your financial obligations to pay less than what you are owed.

You'll pay National Debt Relief a percentage of the debts that they settle and only after you have achieved results. The company claims that regardless of accounting for their fees, customers save between 30% and 50% of their initial debt by the time the process is complete.

A free consultation can help you decide whether debt settlement is the best option for you.

Debt settlement could cause harm to your credit score as you cease making payments on your debts during your program. Be sure to understand the advantages and disadvantages of debt settlement before you take action, and then compare with several debt relief companies before making a decision.
Pros Explained

No upfront settlement fees No upfront settlement fees: With National Debt Relief, you only pay when you achieve results. The fees are calculated as a percentage of debt that is paid off, and only when the negotiation has been concluded.
A free consultation will help you evaluate the options available to you: You can phone National Debt Relief to speak with a debt counselor for free. The consultation will give you the opportunity to ask questions and determine whether debt settlement is the right choice for you.
Client portal allows you to track your progress in real-time Contrary to other debt relief companies, National Debt Relief has an online client portal that allows you to manage your program and monitor your debt settlement process at any time of the day or night.

Pros and Cons explained

The fees can be up to 25% of the amount you have settled debt. A few of the companies for debt relief we studied independently charge fees at a lower percent than National Debt Relief.
There is no mobile application available for the program: While National Debt Relief does have an online client portal, the debt relief company doesn't offer an app on mobile that lets you track your debt settlement plan on the go.

The types of debt addressed

National Debt Relief aims to aid consumers to pay off unsecure debt, which is any type of debt that isn't covered by collateral. The good news is that this organization has a page on debt qualification on their website , where they outline which debts qualify and do not qualify. The most common types of debt they address are listed below.
Credit card debt

If you are in credit card due on a standard credit card or store credit card, National Debt Relief can help you pay less than you are owed. This is applicable to major credit cards like American Express, Visa, or Discover and co-branded cards offered by retailers such as Kohl's as well as Sears.
Personal loans as well as payday loans

You may also negotiate and resolve any personal debts that you are facing, which includes personal loans from banks or online lenders or even payday loans. Installment loans can also qualify.
Business debts

Business debts can be settled through negotiation and settlement at a lower rate than what you owe now. National Debt Relief says these loans should be secured, and they prefer to help negotiate debts for businesses which are closed.
Medical bills that are not paid

National Debt Relief can also aid you in paying less than what you owe on your medical expenses. Negotiations can be successfully completed by working with hospitals, doctor's offices, and other medical providers.
Back rent

If you are in arrears with paying your rental, you may be in a position to negotiate the amount you owe in arrears. But, you're able to bargain this debt if are no longer living in the same area as.
Private student loans

You may also be able to settle debt tied with private school loans with a lesser amount than your total balance. Be aware the fact that Federal student loans do not qualify for debt settlement.

You can bundle multiple types of debt into a debt settlement plan. If you are in the middle of credit card debt, medical bills, or business debts for instance, National Debt Relief can assist you in settling the entire amount in your plan.
Client Onboarding

The first step to begin using National Debt Relief requires you to call in to get a no-cost consultation. In this meeting with a counselor for debt will be able to discuss your situation and your finances before determining the length of time the debt settlement process could take and how much you can save.

National Debt Relief states that you must have a minimum balance of $7,500 in order to qualify for their program. It is also necessary to have "several months behind in your payments" because creditors don't have a reason to negotiate if you're up-to-date on your bills.

If you don't have enough debt to be eligible for a debt settlement program You can consider other options like credit counseling or program for managing debt (DMPs), or consolidating debt loans.
Customer Service

The benefit of working with a company that deals in debt relief is that they are aware of debt collection rules and regulations in and out. For instance, National Debt Relief states their experts and debt counselors can help you navigate the Fair Credit Reporting Act, the Fair Credit Billing Act, and the Fair Debt Collection Practices Act while you pay off your debt.

This firm offers telephone and email customer service. If you need a no-cost debt assessment, you can contact an advisor Monday through Friday from 8 a.m. to midnight EST as well as Saturdays from 10 a.m. until 10 p.m. Existing customers can contact us for assistance via the phone on Mondays and Fridays from 10 a.m. until 8 p.m.

National Debt Relief doesn't offer a mobile app or an online chat function There aren't many ways to contact them for assistance than some of the providers provide. However, their many positive user reviews boast about rapid response times and their willingness to assist.
Company Reputation

The debt relief industry has plenty of scams to deal with, which is why it's important to research companies before you sign up for their services. One way to accomplish this is by using the Consumer Financial Protection Bureau (CFPB) database that lets you search for user complaints among the debt settlement firms.

This company scores an average of 4.7 out five stars, based on nearly 35,000 user reviews on Trustpilot.

Due to their outstanding reviews and rankings by third parties, National Debt Relief received some of the highest scores on reputation and reputation among our study.

If you are unhappy about the services of a debt relief company you may file a complaint with the FTC or call 877-FTC-HELP.
Average Relief Amount

National Debt Relief states that the amount of money you will save is dependent on a variety of elements. But, the majority of people save 30 to 50% off of their original debt amounts as well as those savings are realized even after taking into account the costs you have to pay for the repayment program.
Average Time to Relief

Settlement of debts via National Debt Relief should take between 24 to 48 months that's the standard for other companies. The amount of time required to finish your program could vary based on how much you owe, how much you can save each month, as well as other variables like how willing lenders are to negotiate.
Cost

National Debt Relief says their average client pays a fee between 15 and 25 percent of the debt they enroll within their programs. But, this fee is only due once results are achieved and debt has been settled with less than the outstanding amount.

Generally speaking, their fee percentage is on the same level as industry averages.
The Competitor
National Debt Relief Accredited Debt Relief
Year of Founders 20092011
Accreditation - Accredited with the American Fair Credit Council (AFCC)
- Accredited with the International Association of Professional Debt Arbitrators (IAPDA) Accredited with the International Association of Professional Debt Arbitrators (IAPDA) Accredited with the American Fair Credit Council (AFCC)
Not accredited by IAPDA. International Association of Professional Debt Arbitrators (IAPDA)
Services AvailableDebt settlement Settlement of debt
Customer Service TouchpointsFree consultation; Telephone and email customer support; Client portal online for free consultation. Phone and email customer service
Fees No upfront costs and pay between 15% and 25 percent of your debtThere are no upfront costs; pay 15 percent to 25% of your debt
Average Program Time 24-48 months24-48 months

We decided to compare the highly-rated National Debt Relief to Accredited Debt Relief, the debt relief company that scored the second-highest rating in our independent study. Both firms received top ratings from Investopedia in relation to their customer service, company reputation, fees, and services they offer. Further, they both provide the same length of program from 24 to 48 months. They also offer free consultations and charges that range from 15% and 25% of the amount you have paid off in debts.

That being said, National Debt Relief stands out due to their IAPDA accreditation. National Debt Relief also offers a helpful online portal that lets customers monitor their program and keep track of their progress any time of the night or day.
Final Verdict

At the end of the day, there's no debt relief company that we'd recommend higher then National Debt Relief due to its company excellence, cost and fees, and excellent customer service. National Debt Relief scored an average rating from 4.63 out of 5 potential stars on our analysis, while the typical company only scored 3.56.

If you've got at minimum $7,500 of unpaid debt that you'd like to settle and you're in need of help, call National Debt Relief for a no-cost consultation. There are no upfront fees to pay, and you'll be able to find out whether debt settlement is the right choice without commitment.
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How We Review Debt Relief Companies

Investopedia has conducted an independent study that evaluated over 15 different debt relief firms according to their customer service, their ratings and company's reputation in terms of the range of products they offer, their pricing and transparency. We looked for debt relief companies with positive reviews, testimonials from customers, customer service accessibility, as well as the crucial information regarding their plans that are readily available online, as well as firms with excellent rankings from third party sources.

In the end, National Debt Relief scored the highest rating of 4.63 out of 5 stars in our rankings and earned them the top spot as "best in all."
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